parallax background

Safety Measures for COVID-19

Here are some of the improvements/changes we have made to the Riviera Theatre to help increase safety.

• All attendees are required to wear a face mask except while eating and drinking in their seat
• All attendees will have their temperature checked at the door before being admitted to the building
• All attendees are required to follow social distancing guidelines
• All staff will wear masks at all times in accordance with health department guidelines
• All staff will wear disposable gloves and replace them throughout the day as required
• All staff will have their temperature checked before and after each shift
• We have installed a Plexiglass shield at the concession stand
• We have installed contactless payment systems for the box office and concession stand
• There are markers on the floor indicating where to line up to ensure guests keep social distancing
• We will be asking all attendees to use the 4 interior exits to leave the theatre and not to leave by way of the main auditorium entrance
• Condiments and napkins have been relocated and will be given out at the concession stand (no self-serve items will be allowed)
• We removed 250 seats to enforce social distancing
    - We have highlighted the remaining seats with glow in the dark tape to make them easy to find while a film is running
• Seat reservations will be offered at no charge with tickets purchased online and at the box office
• Seat coverings will be changed after every use
• We will have an usher inside the auditorium during admission and following the film to help enforce all safety protocols
• We have an extensive cleaning and sanitizing regiment in place following health department guidelines
    - All shared surfaces will be cleaned and sanitized every 30 minutes and in between each showing
• A professional cleaning company is cleaning and sanitizing restrooms twice a day
    - Theatre staff is cleaning and sanitizing surfaces frequently in between
    - We ask that no more than two people use the restrooms at a time
• We have hand sanitizer available to our customers at various locations throughout the building
• We have a custom-built industrial AC/heat/filtration system installed in 2017
    - We have floor to ceiling airflow in the auditorium
    - The auditorium is kept under negative pressure which pulls any stagnant air out of a space and exhausts it externally
    - Air recirculation has been disabled, our system will only be using filtered outside air
    - All units are serviced and all filters are replaced every 90 days
    - We worked with the manufacturer to implement indoor air quality protocols as recommended by the CDC and ASHRAE